Terms of service
Terms of Service
Welcome to Kritti & Co. By using our website or purchasing from us, you agree to these terms.
Products and descriptions
We take care to ensure our candle descriptions, photographs and product information are accurate. As our candles are handmade, slight variations in appearance may occur.
Orders and payment
Orders are subject to product availability and successful payment. Once an order has been placed, you will receive an order confirmation.
Pricing
All prices are displayed in Australian dollars (AUD). We reserve the right to correct pricing errors or update prices where necessary.
Shipping
Orders will be shipped to the delivery address provided at checkout. Shipping timeframes may vary depending on the delivery service and destination. Any applicable shipping charges will be displayed at checkout.
Returns, refunds and faulty products
Our Return & Refund Policy applies to purchases made through Kritti & Co. Nothing in these terms limits or excludes your rights under the Australian Consumer Law.
Candle safety
Candles must be used in accordance with the safety instructions provided with the product. Never leave a burning candle unattended and keep candles away from children, pets and flammable materials.
Website use
You agree to use our website lawfully and not to misuse, disrupt or attempt to gain unauthorised access to our website or systems.
Changes to these terms
We may update these Terms of Service from time to time. The updated version will apply when published on our website.
Contact us
If you have any questions about these Terms of Service, please contact us at:
Kritti & Co
Australia